Privacy Policy

Last Updated: June 15, 2026

Introduction

This Privacy Policy explains how lagoon-swan collects, uses, discloses, and safeguards your information when you visit our website or use our services. We are committed to protecting your privacy in accordance with the Australian Privacy Principles under the Privacy Act 1988.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit a service request form
• Contact us via email
• Subscribe to newsletters or communications
• Participate in consultations

This information may include your name, email address, and any information you provide about your financial goals or situation.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

How We Use Your Information

We use the information we collect to:

• Provide and manage our financial education services
• Respond to your inquiries and service requests
• Send administrative information and updates
• Improve our website and service offerings
• Analyze website usage and trends
• Comply with legal obligations

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our website or conducting our business
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer, merger, or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Opt out of receiving marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. For more information, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: [email protected]
Address: Level 8, 142 Albert Street, Brisbane QLD 4000, Australia