Last Updated: June 15, 2026
While lagoon-swan is an Australian-based business primarily serving Australian clients, we recognize the importance of the General Data Protection Regulation (GDPR) for any European Union residents who may access our website or services. This page outlines our commitment to protecting the personal data of EU residents.
lagoon-swan acts as the data controller for personal information collected through our website and services. Our contact details are:
Email: [email protected]
Address: Level 8, 142 Albert Street, Brisbane QLD 4000, Australia
We process personal data under the following legal bases:
If you are an EU resident, you have the following rights regarding your personal data:
You have the right to request copies of your personal data that we hold.
You have the right to request correction of any inaccurate or incomplete personal data.
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
You have the right to request that we restrict the processing of your personal data in certain circumstances.
You have the right to request transfer of your personal data to another organization or directly to you in a structured, commonly used, and machine-readable format.
You have the right to object to processing of your personal data in certain circumstances, including processing based on legitimate interests or for direct marketing purposes.
We do not use automated decision-making or profiling in our services.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer required, we securely delete or anonymize it.
Your personal data may be transferred to and processed in Australia. While Australia is not covered by an EU adequacy decision, we implement appropriate safeguards to ensure your data is protected in accordance with GDPR standards.
We implement technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
In the event of a data breach affecting your personal data, we will notify you and relevant supervisory authorities within 72 hours of becoming aware of the breach, as required by GDPR.
We may share your data with third-party service providers who assist in operating our website or conducting our business. All such providers are contractually obligated to protect your data and process it only according to our instructions.
We use cookies and similar technologies on our website. You can control cookie preferences through your browser settings. For detailed information, please see our Cookies Policy.
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children.
To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month, though this period may be extended by two additional months for complex requests.
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority in the EU.
We may update this GDPR compliance statement periodically to reflect changes in our practices or legal requirements. The "Last Updated" date indicates when the most recent changes were made.
For questions about our GDPR compliance or to exercise your data protection rights, please contact us at:
Email: [email protected]
Address: Level 8, 142 Albert Street, Brisbane QLD 4000, Australia